Owner and Data Controller
Elian KG - Vienna, Austria

Owner contact email: viennatransferairport@officeinfo.company

DETAILED DESCRIPTION OF SERVICES


Viennatransferairport.taxi is a private limited company in the transport and tourism industry that provides Shuttle Services, Private Tours and Transfers, Charter Hire and Chauffeured Services to locals and tourists alike in Vienna , Austria

CONFIRMATION POLICY



Upon receipt of payment, bookings will be processed within 24 Hours and confirmed by way of an electronic communication in the form of either email or whatsapp text from +4306765364536

GENERAL INFORMATION & CONDITION OF SALES


The provision of services by Viennatransferairport.taxi is subject to availability and confirmed bookings.

* Full balance payable 72 hours prior to arrival date.

* We accept the following payment methods:

- Cash and all major Debit/Credit Cards (a)

- Electronic Funds Transfers (EFT) / Transferwise

- Direct Bank Deposits - Secure Online payments via PayPal (b) + (c)

(a) All vehicles carry a Card Payment Device. Cards swipes carry an additional 3% service charge.

(b) Upon acceptance we will provide you with a pro-forma invoice and a link to the PayPal payment gateway.

(c) Paypal payments can only be effected in foreign currency (€) and carry an additional 5% foreign exchange service fee. This applies to all PayPal payments whether through PayPal Secure Payments or via Debit/Credit Cards on PayPal payment gateway.

* In cases of non-presentation, full cancellation fees will apply.

* You may cancel or reschedule a confirmed booking 48 hours before your tours.

* In the case of tours, Viennatransferairport.taxi reserves the right to charge a full cancellation fee even if the service is cancelled more than 48 hours prior to the date of the service. Viennatransferairport.taxi will refund the client in full within 48 hours, should the cancellation be received more than 48 hours prior to the date of the service.

* General information and conditions of carriage prices, routes, places of interest, destinations, hotels and restaurants are subject to availability and change.

* Tour departure and arrival times are approximate.

* All our vehicles are insured substantially with up to R10 million passenger liability cover.

* Please ensure that valuables and travel documents are kept safe at all times.

PRICING POLICY * Pick up and drop off from your hotel or guesthouse within Vienna and surrounds.

* Kids aged under 2 years of age – free. Please note it is compulsory for kids under 2 years of age to be conveyed in a car seat. Car seats are available upon request at an additional cost of 5€

CANCELLATION AND REFUND POLICY


Less than 12 hours prior to reservation:

100% Cancellation Fee

No Shows:

100% Cancellation Fee

Booking errors (wrong times or dates given)

100%Cancellation Fee

Should clients delay the driver without prior arrangement at the airport: (i.e. going shopping)

Clients to pay parking costs

Should clients delay the driver more than 15 minutes:

No charge

Please also consider reading our Privacy Policy.